MODULES:-
MODULE 1:
MANAGEMENT OF CLINICAL SERVICES
Introduction to clinical Services management, Hospital as a System, Hospital Evolution- Global and Indian Scenario, Classification Of Hospitals, Accreditation standards, Different Department in Hospitals, Outpatient Department, Inpatient Department, Accident and Emergency Services, Operation Theatres, Intensive Care Unit, Front Office Management
MODULE 2:
SUPPORTIVE DEPARTMENTS IN HOSPITAL
Radiology and Imaging Services, Medical Records Department, Hospital information system, Energy Efficiency Management ,Bio Medical Engineering Department, Pharmacy, Laboratory Services, Blood Bank and Serology, Central Sterile Supply Department, Laundry and Linen Services, Dietary Services, Mortuary Ambulance Services, Dialysis Services, Labor Room Services, Ventilator, Nursing Administration, Housekeeping and infection control.
MODULE 3:
MEDICAL AND HEALTH LAWS
Introduction, Hospital Acts and regulatory bodies, Hospitals as an Industry, Patient rights and Ethical practices, Medico-legal cases, public health law, Labour laws in hospitals.
MODULE 4:
HEALTH INSURANCE AND MEDICAL TOURISM
Introduction of Health Insurance System, Hospital Insurance desk operations, Claims Management, Health Insurance Schemes in India, Types of Health Cover, Medical Tourism, Telemedicine, Third party administrators, Government Health schemes.
MODULE 5:
HOSPITAL MATERIALS MANAGEMENT
Introduction to HospitalMaterials Management ,Suplly chain Mangement, Integrated Materials Management, Purchase Management, Medical Equipment Management, Inventory and Stores Management, Leasing of an Equipment
MODULE 6:
BIOMEDICAL WASTE MANAGEMENT
Definition of Biomedical Waste, BMW- Segregation, Collection, Transportation and Disposal ,Methods of Disinfection, Color Codes of BMW
MODULE 7:
DISASTER MANAGEMENT
Introduction to Disaster, Types Of Disaster, Phases Of Disaster, Triage and Treatment, Disaster Response Codes
MODULE 8:
SAFETY AND SECURITY IN HOSPITALS
General Safety Rules, Safety in Patient Care, Safety in Traffic, Safety Against Trips and Falls ,Safety in Electronic Goods
MODULE 10:
ORGANIZATIONAL BEHAVIOUR
Introduction to Organization Behavior in Health Care, Hospital Organizational Structure and Culture, Leadership and Management in Hospital, Communication Skills in Health Care, Motivation And Employee Management, Emotional Intelligence , Decision- Making And Problem – Solving, Stress Management And Burnout Prevention , Work Place Ethics And Professional Conduct, Time management and productivity ,hospital polices ,discipline and employee relations ,change management in hospital.
MODULE 11:
OPERATIONS MANAGEMENT
Introduction to hospital Operations Management, Patient flow management ,Operational Challenges, Patients Rights Responsibilities, Procedure Consent, Informed Consent, Guest and Public Relation.
MODULE 12:
QUALITY MANAGEMENT
Basics Of Quality Management, Quality Improvement Approaches, Quality Improvement Tools and Techniques, Accreditations in Hospitals (Indian & International Standards)
MODULE 13:
HOSPITAL INFORMATION SYSTEM
Medical Record and Record Policies, Medicolegal Case Registration, Release Of Information, Content of Medical Records, Assembling of Medical Record Forms, Filing Methods & Storage Of Medical Records, Format of Medical Records
MODULE 14:
HOSPITAL MANAGMENT SYSTEM (ERP)
MODULE 15:
COMPUTER FUNDAMENTALS
Introduction to Computers and AI Tools, Hardware and Software Concepts ,Operating Systems (Windows) ,File and Folder Management, Internet and Email Usage