MODULES:
MODULE 1:
FUNDAMENTALS OF OFFICE MANAGEMENT
- Introduction to Office Management
- Functions of an Office
- Role of Office Manager
- Office Organization Structure
- Office Procedures and Workflow
- Time Management Techniques
- Professional Ethics and Workplace Behavior
MODULE 2:
BUSINESS COMMUNICATION
- Verbal and Written Communication
- Business Letter Writing
- Email Etiquette
- Report Writing
- Meeting Agenda and Minutes Preparation
- Telephone Handling Skills
- Customer Relationship Management
MODULE 3:
COMPUTER FUNDAMENTALS
- Introduction to Computers
- Hardware and Software Concepts
- Operating Systems (Windows)
- File and Folder Management
- Internet and Email Usage
- Cyber Security Basics
MODULE 4:
MICROSOFT OFFICE APPLICATIONS
- MS Word
- MS Excel
- MS PowerPoint
MODULE 5:
OFFICE ADMINISTRATION & DOCUMENTATION
- Records Management
- Filing Systems
- Document Control
- Inventory and Asset Management
- Office Equipment Handling
- Digital Documentation
MODULE 6:
HR & ADMINISTRATIVE SUPPORT
- Employee Records Management
- Attendance and Leave Management
- Recruitment Support Activities
- Payroll Basics
Workplace Policies
MODULE 7:
ACCOUNTING & OFFICE FINANCE BASICS
- Introduction to Accounting
- Petty Cash Management
- Invoice Processing
- GST Basics
- Tally Prime Fundamentals
MODULE 8:
OFFICE AUTOMATION & DIGITAL TOOLS
- Google Workspace
- Online Collaboration Tools
- Cloud Storage Management
- Digital Calendars and Scheduling
- Online Meeting Platforms
MODULE 9:
PERSONALITY DEVELOPMENT
- Grooming and Professional Appearance
- Leadership Skills
- Team Building
- Public Speaking
- Interview Skills
- Resume Preparation
MODULE 10:
PRACTICAL TRAINING & PROJECT
- Office Documentation Project
- Business Correspondence Assignment
- Excel Reporting Project
- Mock Office Setup
- Final Viva & Practical Examination